Trust & security

Your organization’s information, handled carefully

Organizations share candid information with CTC OrgSuccess™ — finances, governance gaps, membership problems. These are the protections in place around it.

Illustration of protected organization workspaces and role-based access.

Your organization’s data stays yours

Every organization’s profile, assessment, results, recommendations and plans are isolated. Only people your Owner invites can see them.

Invitation-only access

There is no open public sign-up during the pilot. Accounts are created from an invitation sent to a verified email address.

Roles and least privilege

Owners, administrators, managers and viewers each see only what their role requires. Ownership transfer is explicit and recorded.

Recorded activity

Sensitive actions — invitations, ownership changes, results access, staff access — are written to an append-only activity record that cannot be edited or quietly deleted.

Separated CTC staff access

CTC staff roles are distinct from organization roles. Staff are not automatically members of customer organizations.

Encrypted in transit and at rest

Traffic is served over HTTPS and data is stored in an encrypted, access-controlled managed database.

Ami’s boundaries

The public Ami conversation on this website has no access to any organization’s private information. Inside your account, Ami works only with your own organization’s data.

No payment data collected

No card or bank details are collected in the product. Optional paid services are quoted and invoiced separately.

Privacy and professional-advice notice

Please do not enter sensitive personal information, member records or confidential financial documents into the public Ami chat on this website. CTC OrgSuccess provides organizational guidance; it does not provide legal, tax, accounting, investment or insurance advice, and licensed professional decisions should be reviewed with your own advisors.

Questions about how your information is handled? Contact CTC Benefits HQ, operated by Coast to Coast Communications, Inc.

Ready to see where your organization stands?

Free to join. No credit card required. Access is by invitation during the founding pilot.